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YOUR TECH EXPERTS SINCE 1992
Making you look good since 1992.
You’re always challenged by the rapidly transforming ICT environments. We’ve got ready made cost-effective solutions to conduct your business effectively and efficiently.
With a vast range of solutions which include Unified Communications to Internet and Network Management. You’re in good hands with our team.More About Services
We all know how heavily we rely on ICT partners to run our organisations. A simple issue or downtime can cost hundreds if not thousands of dollars within an organisation.
Take the guess work out and work with us to deliver you services like ICT solutions consulting, procurement and professional servicesMore About Solutions
Microboss delivers outcome-based support services so that the impact of any outages or Incidents are minimised. We’re about much more than just providing our customers with an SLA, we want to work with you to ensure that your business has the right kind of IT support.
Best for when you only need IT support occasionally.It is ideal for when you only require services from time to time. It is also useful for customers who have a limited internal IT skill-set.It is ideal for customers who may only require services from time to time. As well, it is useful for customers who have a limited internal IT skill-set.
Pre-paid hours are ideal for customers who have regular support requirements from external IT providers. While Microboss does not provide formal Service Level Targets for Pre-Paid Support Hours, we will prioritise Pre-Paid work above ad-hoc requests.
VIP Membership Options
(Prepaid Support Add-on Pack)
VIP Membership is available for Microboss customers who have purchased Pre-Paid support hours and require an enhanced IT service. VIP Membership is our “Drop everything and respond” service.
Why Buy VIP Membership?You need VIP service because you can’t choose when a piece of hardware will fail or when a virus attack may happen. It’s 2 am and you need to get the systems working again. Our very special VIP service is available to select clientele who already have prepaid support hours.
This is where we stop whatever it is we’re working on and concentrate on your call. You’ve been in deep sH*&t before and you had nowhere to turn to or nobody to call. Now you can call us. As long as your membership is Active, we will always pickup your call to action. Try us and experience another level of IT support with Microboss VIP Service.
Microboss VIP Membership Options :
|Support Hours||Response Hours||Hours of Support/Call|
|VIP BRONZE||Business Hours||4||2|
|VIP SILVER||7 days a week 8am to 5:30pm, excluding holidays||2||2|
|VIP GOLD||24x7x365 Service||2||2|
i3 Managed services
Microboss Managed Services is our ITIL-aligned Enterprise-grade Service. Managed Services are ideal for customers who have on-going IT support requirements and want to minimize and mitigate service downtime as much as possible.