Foundation Care

Foundation Care

by
HPE
SKU

H9GF6E

HPE Foundation Care - 3 Year - Warranty
Incl. Tax : $3,286.21 $2,987.46
0 in Stock
Available to Order
Categories: Extended Warranties


  • HPE Foundation Care - 3 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Labour - Electronic and Physical Service


    HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

    Features

    Choice of Foundation Care service-level options
    Escalation management
    HPE electronic remote support solution
    Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
    Access to electronic support information and services
    More Information
    Brand Name HPE
    Manufacturer HEWLETT PACKARD ENTERPRISE
    Manufacturer Part Number H9GF6E
    Service Name Foundation Care
    Manufacturer Website Address https://www.hpe.com/au/
    Product Type Warranty
    Provided Support Defective Media Retention, Escalation Support, Hardware Support, New Releases Update, Phone Support, Remote Diagnosis, Remote Technical Support, Repair, Software Support, Software Update
    Service Sub Type Electronic and Physical
    Service Response Time - Hardware Support, 4 Hour - Hardware Support
    Service Main Type Maintenance
    Service Location On-site
    Service Duration 3 Year
    Service Description 24x7x4 Hour
    Service Characteristic Labour
    Product Supported HPE ML350 GEN10