Proactive Care

Proactive Care



HPE Proactive Care - 3 Year - Warranty
Incl. Tax : $2,223.09 $2,020.99
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Categories: Extended Warranties

  • HPE Proactive Care - 3 Year - Warranty - 24 x 7 Next Business Day - On-site - Maintenance - Labour - Electronic, Physical Service

    HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

    More Information
    Brand Name HPE
    Manufacturer Part Number H8QE4E
    Service Name Proactive Care
    Manufacturer Website Address
    Product Type Warranty
    Provided Support Firmware Updates, Hardware Support, Parts Replacement, Remote Technical Support, Repair, Technical Account Management
    Service Sub Type Electronic, Physical
    Service Response Time - Hardware Support, Next Business Day - Hardware Support
    Service Main Type Maintenance
    Service Location On-site
    Service Duration 3 Year
    Service Description 24x7 Next Business Day
    Service Characteristic Labour
    Product Supported HPE ProLiant DL360 Gen10 Server