Foundation Care

Foundation Care

by
HPE
SKU

H8QD0E

HPE Foundation Care - 5 Year - Warranty
Incl. Tax : $25,150.69 $22,864.26
0 in Stock
Available to Order
Categories: Extended Warranties


  • HPE Foundation Care - 5 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Labour - Electronic, Physical Service


    Overview

    HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

    Features

    Choice of Foundation Care service-level options
    Escalation management
    HPE electronic remote support solution
    Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
    Access to electronic support information and services
    More Information
    Brand Name HPE
    Manufacturer HEWLETT PACKARD ENTERPRISE
    Manufacturer Part Number H8QD0E
    Service Name Foundation Care
    Manufacturer Website Address https://www.hpe.com/au/
    Product Type Warranty
    Provided Support Collaborative Call Management, Escalation Support, Online Support Tools Access, Phone Support, Remote Diagnosis, Remote Technical Support, Repair, Software Support
    Service Sub Type Electronic, Physical
    Service Response Time - Call-to-Repair, 6 Hour - Call-to-Repair
    Service Main Type Maintenance
    Service Location On-site
    Service Duration 5 Year
    Service Description 24x7x6 Hour
    Service Characteristic Labour
    Product Supported HPE ProLiant DL560 Gen10 Server