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Proactive Care
Proactive Care
H8QC4E
Available to Order
HPE Proactive Care - 5 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Labour - Physical, Electronic Service
HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue.
Brand Name | HPE |
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Manufacturer | HEWLETT PACKARD ENTERPRISE |
Manufacturer Part Number | H8QC4E |
Service Name | Proactive Care |
Manufacturer Website Address | https://www.hpe.com/au/ |
Product Type | Warranty |
Provided Support | Escalation Support, Phone Support, Remote Technical Support, Repair, Technical Account Management |
Service Sub Type | Electronic, Physical |
Service Response Time | - HW Onsite, 4 Hour - HW Onsite |
Service Main Type | Maintenance |
Service Location | On-site |
Service Duration | 5 Year |
Service Description | 24x7x4 Hour |
Service Characteristic | Labour |
Product Supported | HPE ProLiant DL560 Gen10 Server |