Proactive Care

Proactive Care

by
HPE
SKU

H7NY7E

HPE Proactive Care - 3 Year - Warranty
Incl. Tax : $2,111.82 $1,919.84
0 in Stock
Available to Order
Categories: Extended Warranties


  • HPE Proactive Care - 3 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Labour - Physical, Electronic Service


    Overview

    In addition, the technical solution specialists providing your HPE Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, HPE Proactive Care includes on-site hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. HPE Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your HPE Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your HPE Proactive Care covered devices, which can help you to identify and resolve configuration problems. HPE Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HPE Proactive Care uses Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of Remote Support Technology is required to receive full delivery and benefits from this support service.

    Benefits

    Problem prevention

    Incident management

    More Information
    Brand Name HPE
    Manufacturer HEWLETT PACKARD ENTERPRISE
    Manufacturer Part Number H7NY7E
    Service Name Proactive Care
    Manufacturer Website Address https://www.hpe.com/au/
    Product Type Warranty
    Provided Support Analysis, Configuration, Phone Support, Remote Technical Support, Repair, Reporting, Software Support, Technical Account Management
    Service Sub Type Electronic, Physical
    Service Response Time - HW Onsite, 4 Hour - HW Onsite
    Service Main Type Maintenance
    Service Location On-site
    Service Duration 3 Year
    Service Description 24x7x4 Hour
    Service Characteristic Labour
    Product Supported HPE ProLiant XL170r Gen10