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Foundation Care
Foundation Care
H7LS2E
Available to Order
HPE Foundation Care - 3 Year - Warranty - On-site - Maintenance - Labour - Physical, Electronic Service
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.
Features
Choice of Foundation Care service-level optionsEscalation management
HPE electronic remote support solution
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Access to electronic support information and services
Brand Name | HPE |
---|---|
Manufacturer | HEWLETT PACKARD ENTERPRISE |
Manufacturer Part Number | H7LS2E |
Service Name | Foundation Care |
Manufacturer Website Address | https://www.hpe.com/au/ |
Product Type | Warranty |
Provided Support | Collaborative Call Management, Escalation Support, Online Support Tools Access, Remote Diagnosis, Remote Technical Support, Repair, Software Support |
Service Sub Type | Electronic, Physical |
Service Response Time | - Hardware Support, Next Business Day - Hardware Support |
Service Main Type | Maintenance |
Service Location | On-site |
Service Duration | 3 Year |
Service Characteristic | Labour |
Product Supported | <b>HPE Servers:</b> <ul> <li>BL460c Gen10 Server Blade</li> <li>OEM BL460c Gen10 Server Blade</li> </ul> |