In-house
Hardware Diagnosis and Repairs
Hardware Software Upgrades
Hardware and Software Installations
Systems Configuration
Mass device imaging
Telephone Support
Peripheral Installation
Remote network assist
Remote network health monitoring
Price Rates Matrix
On-Site Support
Regular site maintenance
General user support
Hardware and Software installations / problem diagnosis
New infrastructure rollouts
Systems Upgrades
Hardware Repairs
Network health check
Price Rates Matrix
Time and Materials
Most of the above services are performed on agreed time and materials basis. These services have no guaranteed response times unless covered by Extended Warranty and Support contracts. Feel free to contact our sales or service department for time and materials quotes.
Price Rates Matrix
New Installations and Relocations
These jobs require prior bookings. You can contact our customer services staff to arrange a suitable time. A prior quotation will be provided for relocations.
Price Rates Matrix
Travel and Allowances
Microboss will bill travel time either from our site or the site the technician will be leaving from. Travel time billing will not exceed either our agreed rate or the maximum time it would normally take from our premises to yours.
Allowances like hotel stay, taxi/travel fares and meals will be quoted prior to commencement of work.
Microboss endeavors to provide a fixed or close enough cost estimate for all allowances at all times.
Price Rates Matrix
For Support:support@microboss.com.au
For Bookings:service@microboss.com.au
Phone:(03) 9396 6000
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