Microboss has been keeping Australian companies in the forefront of innovative technologies for more than 20 years. We do this by helping businesses to avoid the pitfalls of bad technology decisions. As the needs of the business community evolves, so do we, with a range of services spanning from backoffice data center to front desk. We complement our inhouse skills with a myriad of partnerships with leading service and product delivery partners. Our enthusiastic and professional team help you to scope, design, implement, monitor and manage your data processing apllications and infrastructure. We are dedicated to delivering you with products and services on time and on budget while keeping focus of what we set out to do. We're always mindful that the experience you have with us is always mutually beneficial and positive.
We're here to help by providing: friendly service from knowledgeable staff innovative leading edge easy to manage solutions proud to be associated with our clients value for money modern and efficient workplace staff with vision on our mission statement We get our strength from our staff's commitment to these goals by: allowing our staff to explore efficient methodologies rewarding excellent customer service ensuring work life balance is attained career paths with continual training
What we do
Taking your new IT infrastructure, application, new office, new communications platform from an idea to a completed solution which is well integrated is not simple. Even upgrading your existing systems to keep up with the latest developments can be a challenge at the best of times. You have vision for your business, you know where you want to go, but do you know how to design a robust technology roadmap to get you there? To ensure you get the best and most suitable solution, you need expert advice from people who know the technology landscape and can translate your vision into a working platform. This is where we come in. We've designed and built hundreds of solutions from small business to large enterprise, so we know how to make your vision a reality. We will walk you through our simple plan; design, build, monitor, manage and support.
You need it, we design it
You know what you want to achieve, and we know the best combination of technologies and services to enable you to achieve it. So how do we do find the combination that's perfect for you? Our approach is to sit down and listen to you, understand and agree the outcome you want and come up with a range of solutions tailored to you. We step you through these, show you all the pros and cons and explain which one works best for your scenario. We get inside your workflow, map it all out, and literally diagram it so you see clearly how the solution matches your business needs. We apply this approach to every job, whether you're installing a single workstation, building a complete data center, or setting up a multi-site network with applications shared across the road or across the world. We have gotten this methodology to an art form now because we know it works; every time.
then we procure and install it...
Once we've all agreed on what we're going to achieve, we bring together the people and the technology to make it happen. We have a strong workflow focus, and we apply a method we've developed through years of experience that enables us to avoid the pitfalls that trap less experienced service providers. The result is a system that's fit-for-purpose, professionally installed and fully-operational in the shortest possible time.
and finally, we support it and we support you.
And when the work is done, we stick around - we don't just sell you some technology then walk away. We not only build amazing infrastructures, we build lasting partnerships with our customers because we know that this approach is best for both of us. You see, technology needs to be updated; people move on and new staff need training or simply new requirements arise that need new solutions. This is why us hanging around works for both of us. We can give you on-call telephone support 24x7; we can provide expert training customised to the specific things you want to do with the technology; we look after you and keep you up to date with developments in technology so you can keep ahead of the competition. And when the next project comes along we're ready to help you get moving quickly.